Commercial Terms
Last updated: July 2026.
1. Subscription tiers
Lojycal is sold on annual subscriptions across Lite, Starter, Growth, Elite, and Enterprise tiers. Tier-specific feature scopes are published on the Pricing page and reflected in your workspace capability matrix.
2. Fees & billing
Fees are quoted in EUR, invoiced in advance, and payable net 14. Overage seats accrue at the published unit rate and are billed monthly in arrears.
3. Renewal & termination
Subscriptions auto-renew annually unless either party gives at least 30 days' written notice before the renewal date. Fees paid are non-refundable except where required by law.
4. Taxes
Fees are exclusive of applicable VAT and taxes. EU B2B customers with a valid VAT ID may benefit from the reverse-charge mechanism.
5. Trials, design partners & discounts
Trials are provided on the tier specified at signup. Design partner discounts are agreed in the order form and time-boxed to the design partnership period.
6. Support
Starter includes community support. Growth adds business-hours support. Elite and Enterprise include priority response SLAs and named contacts.