Lojycal vs. ServiceNow

CMDB vs. Operational Graph

A CMDB maps infrastructure. A Workplace Operations Graph maps operational outcomes — the people, contracts, financials and compliance controls behind that infrastructure.

ServiceNow

ServiceNow maps infrastructure.

Lojycal

Lojycal maps operational outcomes.

ServiceNow

What it covers

  • Infrastructure-centric
  • CMDB
  • Tickets
  • ITSM

Lojycal — Workplace Operations Graph

What the operational graph covers

  • Operational-centric
  • Workflows
  • Governance
  • Procurement
  • Compliance
  • Finance
  • Identity
  • Assets

ServiceNow is the category leader for IT service management. Its centre of gravity is the CI — the Configuration Item — and everything is modelled around it.

A CMDB answers 'what infrastructure do we run and what tickets are open against it?' — a genuinely important question. What it doesn't answer is 'what commercial, financial and compliance relationships hang off each of those assets?'

Lojycal models the operational relationships between people, identities, devices, applications, contracts, vendors, invoices, ERP records and compliance controls. The CI is one node in a much larger graph — not the centre of it.

See the operational graph live.

30-minute demo. Your own operational graph — employees, contracts, vendors, compliance — connected in front of you.